Returns

If you would like to submit a return request, please fill out the return form below. We accept returns of any unused and unopened OneUp Component product within 30 days of the shipping date.  

Original proof of purchase and unopened original packaging are required to authorize a return and a refund.

Note: Droppers that have been fitted in the frame cannot be returned.  Please use our dropper calculator to get the correct dropper size on the first try!

Looking to exchange a product? We have a simple 2 step process:  Submit a standard return request and place a new order for your preferred items. We will process that return and refund as timely as possible for you.

If you are looking to return an item to get a sale price, Please check out our 'Price Match Policy' and reach out to Support@oneupcomponents.com.

Sales are final on product discounted over 30%. No returns on Flash sale items.

Freight damage:  If your product has been damaged during shipping please submit a shipping claim within 3 business days of receiving product.