OneUp Components, a Squamish based mountain bike components company is growing. We are looking for a motivated, passionate mountain biker with a positive attitude to join our small team. We offer a competitive starting salary, and a benefits package. In addition to this, we only work 9 days out of every 10, so you get an extra day off every 2 weeks. You will also receive numerous bike industry benefits and you will be part of a fun working environment. Starting Date: as soon as possible.
We are looking for:
- Passionate mountain biker (prototype component testing required)
- Bike shop experience preferred (must have experience maintaining and working on mountain bikes)
- Customer service experience preferred
- Excellent communicator (written English, spelling and grammar)
- Positive outlook. The ability to stay customer focused and always helpful
- Self-motivated
- Dependable
- Methodical and organized
- Ability to multitask
How to Apply
Email jobs@oneupcomponents.com with a brief cover letter and resume (and a link to your Strava profile). We will only respond to successful applicants we are seeking to further interview. Closing date for applications is May 10th, 2020
Position Overview:
As an integral member of the OneUp Components team, your position will be split between customer service email support and warehouse duties.
Customer Support
- Provide exceptional email support to all customer inquiries.
- Help with managing, amending, correcting orders electronically
- Process warranties and refunds
- Maintain a helpful and fast contact point for our worldwide customers and their concerns.
Warehouse Duties
- Pick, pack and ship orders as instructed by the customer service / sales department
- Receive deliveries
- Keep warehouse and product inventory organized
- Perform regular inventory stock checks
- Keep warehouse clean and tidy
Expectations, Abilities and Faculties Needed
- Lifting up to 16kg boxes regularly and repetitively
- Working one weekend day regularly. Scheduled days off will be Friday/Saturday and every second Thursday.
- Working efficiently, often alone with great focus and output
- Strong knowledge and/or keen interest in high performance mountain bikes, components, and riding bikes
- Strong organization skills, a self-auditor
- Clear in communication both in person with daily delivery and via email, logs and record keeping
- Good computer literacy; MS Excel, Email and typing
- This position is for our Squamish warehouse. There will be some light part assembly duties, and various small projects as well as cleaning.
- Must be an avid mountain biker
- Must have a driver’s license and be willing to use your own car occasionally for tasks
Compensation
- We hope to foster your desire for outdoor pursuits. Avid cyclists/mountain bikers will feel right at home with our team.
- You will be invited to participate in occasional group rides and provide feedback on test parts and the development of product when requested.
- The position is for 9 full time days out of every 10. 8hr/day with a 30min paid lunch break.
- Starting salary will be $38,000/year plus comprehensive benefits starting after 3-month probation period.